Trigger Access Request Workflow from Atlassian Automation
Demo and config steps to trigger an access request workflow from JIRA
If you are using Jira or Jira Service Management to manage your access request process for software, eliminate manual assignment steps in your process by using Torii actions.
This demo and guide that follows illustrates the steps required to use Atlassian Automation that triggers off an issue's state in Jira to trigger a workflow in Torii through the API.
Step 1 - Go to your 'Settings' page for the Jira or JSM tenant
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Step 2 - Select the 'Global automation' menu option
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Step 3 - Create a rule
- Select the 'Rules' tab
- Click the 'Create rule' button on the top right
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Step 4 - Use the Send web request action for the Torii API
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Step 5 - Use the List Apps API call to get the unique ID for the app you want to trigger a workflow for
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Step 6 - Use the Run App Access Request Policy API call for information on how to trigger an access request
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Step 7 - Configure the 'Send web request' action in Atlassian Automation
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Step 8 - Validate the 'Send web request' action and send a test request with data to Torii
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Step 9 - Confirm the access request policy in Torii has triggered
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Updated about 1 year ago